Experimental micro-USB port repair for RaceMe Ultra OBD boxes.
The black OBD-II box that ships with the RaceMe Ultra tuner has a poorly designed USB port. The port is not documented as serviceable by RaceMe, and the manufacturer has effectively bricked many of these units by switching to a non-standard connector variant mid-production. The result: a working OBD box that cannot be re-flashed or updated because the port is dead.
This service is for the black OBD-II processor box specifically. If the handheld tuner module USB port is broken instead, see our RaceMe Ultra Tuner Module USB port replacement service.
Please read before purchasing: This is an experimental repair. The factory connector on the OBD box is non-standard and full-spec replacement is not possible from off-the-shelf parts. We have developed a custom modification that restores USB functionality on most units, but the result is not identical to factory: the replacement connector may be slightly different in shape and may require a USB cable that fits more snugly than the original. Success rate is high but not 100%. If you are not comfortable with this trade-off, this repair is not for you.
What this service includes
- Custom-modified replacement micro-USB port (per our prototype)
- Hand-soldering of the new port to the OBD box main board
- Continuity test on power, ground, and data lines
- Bench-level test against a known-good tuner module
- 30-day warranty (shorter than standard — see disclosure above)
How the mail-in repair works
Add this service to your cart and complete checkout. We email a packing slip with the receiver address the same business day. Send only the black OBD-II box (no cables, no tuner module, no harness) in a small box with bubble wrap. Turnaround is typically 3–5 business days from receipt. We ship back with tracking.
Frequently asked questions
Is this repair guaranteed to work?
No. It is an experimental repair with a high but not 100% success rate. We refund the service fee if the port cannot be made functional after a reasonable number of attempts, but we do not refund shipping.
Will my OBD box look original after this repair?
No. The replacement connector is a different physical part and may sit slightly proud of the case. This is unavoidable given the non-standard factory connector.
My OBD box power light still comes on — do I still need this?
If the unit powers on but the PC/tuner cannot recognize the USB connection, the port is the most likely cause. Send it in and we will confirm before doing the repair.
Can I send the whole kit (module + OBD box + cables) instead?
Please do not. We need only the OBD box. Sending extra parts adds shipping cost and risks loss. The box is small — a 6x6x4 inch padded mailer is plenty.
How long is the warranty?
30 days from return shipment. This is shorter than our standard 90-day warranty because of the experimental nature of the repair.
Questions before you order? Call +1-888-305-4364 or email [email protected]. Ship To Fix has repaired more than 15,000 consoles since 2018 — every mail-in repair comes with our 90-day warranty (30 days on experimental repairs), a tracking number both ways, and a real human on the other end of the phone if anything goes sideways.
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Need help? Call +1-888-305-4364 or email [email protected] for a free diagnostic.
Why Choose ShipToFix for Your RaceMe Ultra USB?
ShipToFix has been repairing gaming consoles, tuners, and electronics by mail since 2018, with a 95%+ first-time fix rate. We’re an insured mail-in repair service operating from Port Orange, Florida, serving customers nationwide plus 9 cities across Volusia County for local drop-off.
What This Repair Includes
- Free diagnostic — we identify the exact failure before quoting
- OEM-spec replacement parts — sourced from authorized distributors
- Chip-level specialists — BGA rework, micro-soldering, trace repair done in-house
- 90-day warranty — on parts and labor for this specific repair
- Free return shipping — USPS Priority Mail with tracking
- Post-repair testing — verified working before shipping back
Compatible Models
This repair covers RaceMe Ultra tuner. If your specific model variant isn’t listed, email us at [email protected] with your model number and we’ll confirm compatibility.
Repair Process
- Quote — Email us with your model + symptom. We respond within a few business hours.
- Ship — Box your device with padding, ship USPS Priority Mail to 725 Dunlawton Ave, Port Orange, FL 32129.
- Intake — We photograph on arrival, run free diagnostic, email firm quote within 24 hours.
- Approve — Reply to approve the quote. Repair begins immediately.
- Return — Free return shipping on all approved repairs. Total turnaround: 3-5 business days.
Frequently Asked Questions
What RaceMe Ultra USB models do you support?
RaceMe Ultra tuner and variants. Email us with your tuner model number if you’re not sure.
How long does tuner repair take?
Most tuner repairs complete in 2-4 business days due to precision work. Mail-in: 5-7 business days total.
Do you recover tuner firmware?
Yes. If your tuner’s firmware or custom tunes are corrupted, we can usually recover and reinstall them.
Will my custom tunes be preserved?
Yes. We never erase your tuner unless you ask. Custom tunes and vehicle calibrations stay intact during repair.
What if my tuner can’t be repaired?
Zero-risk guarantee: you pay only return shipping ($12). No diagnostic fee.
Need a Repair Quote?
Email [email protected] with your model number + symptoms, or call +1-888-305-4364. We respond within a few business hours. Local drop-off welcome at our Port Orange shop.
See our complete repair process, 90-day warranty, or browse all 80+ repair services.
Might need to change it from experimental to guaranteed cause it works great, thank you!!
Did an awesome job on my h and s hdmi port a couple years ago and on my raceme ultra and had it back to me within a couple days.
Very quick turnaround! Works like a champ