PS5 HDMI port replacement starts at $99 with a 90-day warranty and free return shipping. Mail-in from any US city or drop-off at our Port Orange, FL shop.
PS5 HDMI Port Repair — Mail-In Service from $99
A broken PS5 HDMI port is the single most common PlayStation 5 problem. The HDMI connector is soldered to the motherboard — when it breaks, the console shows no signal on the TV, flickers, or shows ‘no input.’ Almost all cases are repairable for under $150, far cheaper than a new console.
We replace PS5 HDMI ports at our Port Orange, FL shop and accept mail-in repairs from every US state. Most repairs ship back within 3-5 business days of arrival — meaning total door-to-door turnaround is typically one week, even from across the country.
What Breaks & Why
The HDMI port is the smallest connector on the PS5 motherboard, with 19 tiny contacts that carry TMDS (video), DDC (display data), CEC (consumer electronics control), and 5V power. When any of those connections fail, you see symptoms like:
no signal’ on TV, black screen with sound, intermittent display, distorted colors, ‘check HDMI cable’ error, or TV shows source but PS5 logo never appears. The root cause is almost always one of three things:
- Hot-plugging. Pulling or inserting the HDMI cable while the PS5 is powered on is the #1 cause. The transient voltage spike burns out a pin. Happens most often after a power outage or when someone trips on a cable.
- Cable strain. The HDMI port is soldered to the board. A cable pulled sideways creates a lever-arm force that cracks the solder joint. Common when consoles are mounted to walls or pushed against bookshelves.
- Power surge. Lightning strikes or unstable wall power can burn out the HDMI retimer chip. This is rarer but more expensive — sometimes requires retimer replacement in addition to the HDMI port.
How We Fix It
Our PS5 HDMI port replacement is a hot-air rework job: we remove the broken port with controlled hot air, clean the pads, prep the board with flux, and solder a new port with precise alignment. The repair takes 90-120 minutes once approved.
For mail-in, the process is: you ship the PS5 to us, we diagnose free, send a firm quote, you approve, we repair, ship back tracked. Total turnaround 3-5 business days from approval to delivery. We photograph every console on arrival so you have a paper trail.
Pricing
$99 standard PS5 HDMI port replacement — covers the most common CEX-1011 / CEX-1015 port models. Free return shipping. 90-day warranty.
$149 advanced PS5 HDMI repair — required when the trace pads are damaged or the retimer chip is also out. Common on consoles that have been dropped or had multiple HDMI failures.
How Mail-In Repair Works
- Ship your device. Pack securely (we have packing tips) and ship USPS Priority Mail to: Ship To Fix, 725 Dunlawton Ave (PO Box 290435), Port Orange, FL 32129.
- Free diagnostic. We test your device and identify the failure within 1 business day of arrival.
- Firm quote. We email a no-surprise price. You approve before any work starts.
- Repair & ship back. Most repairs complete in 1-3 business days. Free tracked return shipping. Total door-to-door turnaround is typically 5-7 business days.
Local drop-off in Port Orange, FL: If you’re near the shop, skip the shipping — drop off in person and pick up when it’s done.
Why Choose ShipToFix for This Repair?
- ✅ 90-day warranty on every repair — parts and labor
- ✅ Free return shipping via USPS Priority (insured, tracked)
- ✅ Free diagnostic — no charge if you decline the repair
- ✅ Mail-in from all 50 states — same service, same warranty
- ✅ Specialty shop — board-level experts, not a phone-screen generalist
- ✅ In business since 2018 with 15,000+ repairs completed
📍 Our Location
Ship To Fix
725 Dunlawton Ave (PO Box 290435)
Port Orange, FL 32129
📞 +1-888-305-4364
✉️ [email protected]
Hours: Mon-Fri 9:00 AM – 6:00 PM ET
Related Repair Products
- PS5 Standard HDMI Port Repair (CEX-1011 / CEX-1015) — $99
- PS5 Slim HDMI Port Repair — from $99
- PS5 Advanced HDMI Repair (trace + retimer) — $149
Local Service Areas (Drop-Off)
While this repair is available mail-in from all 50 states, our Port Orange shop also accepts local drop-off. The closest cities are:
- Port Orange Console Repair
- Daytona Beach Console Repair
- Ormond Beach Console Repair
- New Smyrna Beach Console Repair
- Deltona Console Repair
- Port Orange Console Repair (home base)
- All Service Areas
Frequently Asked Questions
How much does PS5 HDMI port repair cost?
PS5 HDMI port replacement at ShipToFix costs $99 for the standard repair. If the trace pads or retimer chip are also damaged, the price is $149. Both prices include free return shipping and a 90-day warranty on parts and labor.
How long does PS5 HDMI port repair take?
Most PS5 HDMI repairs are completed in 1-3 business days after approval. Mail-in total turnaround is typically 5-7 business days from when you ship your console to when it arrives back. Local drop-off at our Port Orange shop can often be same-day.
Is it worth repairing a PS5 HDMI port vs buying a new PS5?
Yes. PS5 HDMI repair at $99 is roughly 20% of the cost of a new PS5 ($499). The PS5 has no planned obsolescence that should make you replace a fully working console after one HDMI port failure. Repair is the financially smart choice.
What if the HDMI repair doesn’t work?
Zero-risk guarantee: if we cannot repair your PS5, you pay only the return shipping ($12). No diagnostic fee, no hidden charges. Our PS5 HDMI first-time fix rate is 97%+ — almost every PS5 we receive is fixed on the first attempt.
Can I do PS5 HDMI repair myself?
DIY is technically possible but not recommended. The repair requires a hot-air rework station ($300+ equipment), flux, magnification, and a steady hand. Most DIY attempts end with damaged motherboard traces that cost more to repair than the original HDMI fix. We see 2-3 DIY disaster recoveries every month.
Does the PS5 still get warranty service from Sony?
Out of warranty, Sony’s PS5 repair service costs $250-$350 and takes 4-6 weeks. ShipToFix mail-in service is faster (3-5 days turnaround) and cheaper ($99). For in-warranty PS5s, contact Sony directly first.
Related Repair Guides & Categories
- Browse All Repair Services
- Console Repair Blog & Guides
- How to Ship Your Console Safely
- Repair Process
- Warranty Information
Need a quote? Email [email protected] or call +1-888-305-4364. We respond within a few business hours.